Legal Information

Cancellation & Refund Policy

Last Updated: October 15, 2026

This Cancellation and Refund Policy governs the purchase of digital services, subscriptions, and prediction reports on My Lucky Days (accessible at https://myluckydays.ai and our associated mobile applications), operated by Kushmanda Tech LLC ("Company", "we", "us", or "our").

Please review this policy alongside our Terms & Conditions and Privacy Policy.

01Nature of Services

My Lucky Days provides digital algorithmic prediction services intended strictly for entertainment purposes. Because access to prediction data, calculations, and daily insights is delivered digitally and instantaneously upon payment confirmation, standard cancellation rules for physical goods do not apply.

02Cancellation Policy

One-Time Digital Reports & Unlocks:

Single-day unlocks, premium reports, consultation sessions, or one-time purchases are fulfilled immediately upon successful payment. Once the digital insight, calculation, or session is generated and unlocked on your account, the transaction cannot be cancelled.

Recurring Subscriptions:

If you subscribe to an ongoing membership or recurring plan:

  • You may cancel your subscription at any time through your account settings or by contacting our support team.
  • Your cancellation will take effect at the end of your current active billing cycle.
  • You will retain full access to your subscription benefits until that cycle concludes, and no subsequent renewal charges will be billed.

03Refund Policy & Eligibility

Due to the computational resources and instant delivery of digital prediction outputs, payments are generally non-refundable. However, we consider refund requests on a case-by-case basis under the following verified technical circumstances:

✓ Eligible for Refund

  • Duplicate or Erroneous Transactions: Multiple deductions caused by network timeouts, gateway errors, or technical glitches for a single transaction.
  • Service Non-Delivery / System Failure: Payment was debited via Razorpay, but the corresponding feature, report, or subscription was not unlocked within 24 hours due to server error.
  • Proven Unauthorized Billing: Verified fraudulent activity not resulting from account sharing or negligence on the user's part.

✕ Non-Refundable Situations

  • Subjective Dissatisfaction: Predictions are generated algorithmically for entertainment purposes only and do not constitute professional advice. Refunds will not be issued based on personal disagreement with prediction results.
  • Post-Usage Requests: Any request made after the prediction, calculation, or report has been generated and viewed.
  • Forgotten Cancellations: Failure to cancel a recurring plan before its automatic renewal date.

04How to Submit a Refund Request

If you have experienced a technical delivery failure or duplicate billing, submit a claim within 7 days of the transaction date:

Email: contact@kushmanda.tech

Subject Line: Refund Request - My Lucky Days - [Your Registered Email]

Required Information to include:
  • Full Name
  • Registered Account Email / Mobile Number
  • Date and Time of Transaction
  • Razorpay Payment ID (e.g., pay_...) or Transaction Reference Number
  • Screenshot of payment debit and brief explanation of the issue

05Review & Processing Timeline

  • Review: Our support team will review and verify your request within 2 to 3 business days.
  • Settlement: Once approved, refunds are initiated immediately through the Razorpay gateway. The amount will be credited back to your original payment method (UPI, Net Banking, Credit/Debit Card, or Wallet) within 5 to 7 business days, in accordance with standard banking and settlement timelines.

06Contact Information

For any questions, dispute resolutions, or assistance regarding cancellations and billing, please contact us:

Company Entity

Kushmanda Tech LLC

10609 Caminito Alvarez

San Diego, CA 92126, USA

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